Delete User

 

Data Deletion Policy for DHA Lahore Mobile App

Overview At DHA Lahore, we respect your privacy and are committed to providing transparent data practices. This section outlines our data deletion policy, detailing how users can request the deletion of their data and what the process entails.

Data Deletion Controls and Process

  1. In-App Data Deletion Controls
    • Direct Deletion: Users can delete their data directly through the app. Navigate to the account settings, and select the “Delete Account” option. This action will permanently remove all associated personal data from our servers.
    • Data Retention Period: Data will be deleted immediately upon user request. However, some data might be retained for a limited period to comply with legal obligations.
  2. Requesting Data Deletion
    • Customer Support Requests: If you are unable to delete your data through the app, you can request data deletion by contacting our customer support team.
    • Contact Information: Send an email to support@[yourapp].com with the subject line “Data Deletion Request”. Include your account details and a brief explanation of your request.
    • Verification and Processing: Our team will verify your identity to ensure the security of your data. Once verified, we will process the data deletion request within 30 days.
  3. Data Types Eligible for Deletion
    • Personal Information: This includes your name, email address, phone number, and other personal details.
    • Usage Data: Any data related to how you use the app.
    • Device Information: Information about the device you use to access our app.
  4. Data Not Subject to Deletion
    • Anonymous Data: Data that has been anonymized and cannot be linked back to the user.
    • Legal Obligations: Data required to be retained by law will not be deleted until the obligation expires.

Compliance and Updates

  • Regulatory Compliance: Our data deletion practices comply with relevant data protection regulations, including GDPR and CCPA.
  • Policy Updates: We review and update our data deletion policy regularly. Any significant changes will be communicated to our users and reflected in this document.

Contact Us For any questions or concerns regarding our data deletion policy, please contact us at [email protected]